999bbd Privacy Policy
Your personal information is completely safe with us. This page transparently describes how we collect, use, and protect your data.
Introduction and Applicability
999bbd is one of Bangladesh's trusted online gaming and betting platforms. We give the highest priority to our users' privacy. This privacy policy describes how 999bbd collects your personal information, the purposes for which it is used, where it is stored, and how it may be shared with third parties.
By using our website https://999bbd.lat, you are considered to have agreed to this privacy policy. If you do not agree with any condition of this policy, you are requested to refrain from using our platform.
What Information We Collect
We collect various types of information during registration, transactions, and use of services on the 999bbd platform. This information falls into two categories:
Information Provided Directly
- Your full name and date of birth
- Email address and contact information
- National ID number or passport number (for identity verification)
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers
- Bank account information (for withdrawals)
- Any messages or communication content you provide
Automatically Collected Information
- IP address and device type
- Browser type and operating system information
- Activity logs on the platform (login time, game history, bet records)
- Cookies and session data
- Referring page URL (referrer information)
Purpose of Data Use
Collected information is used only for the following purposes. We never use your information for unnecessary or unauthorized activities:
Service Delivery and Account Management
The information provided is essential for creating, verifying, and managing your 999bbd account. It is also used for processing deposits, withdrawals, and bonuses.
Identity Verification and Fraud Prevention
To maintain a safe and fair environment, we follow a KYC (Know Your Customer) process. This includes national ID verification, address confirmation, and monitoring of suspicious activity.
Customer Support
We use your information to resolve any complaints or questions accurately and quickly. Our 24/7 live chat support team is always ready in Bengali.
Platform Improvement and Analysis
By analyzing collected information, we improve our service quality, develop new features, and work to make the user experience smoother.
Promotional Communication
With your consent, we may send information about bonus offers, tournament updates, and special promotions. You can opt out of this communication at any time.
Data Storage and Security
999bbd follows industry-standard security practices to keep your personal information safe. Our technical security measures are as follows:
- SSL/TLS Encryption: All data traveling between your browser and our servers is transmitted in encrypted form.
- Database Encryption: Stored information is kept in encrypted databases, where unauthorized access is strictly prohibited.
- Two-Factor Authentication: Two-factor authentication is used for account access.
- Regular Security Audits: Our systems are regularly verified through audits and penetration testing.
- Restricted Access: Only authorized staff can access information on a need-to-know basis.
Data Retention Period
Your information is retained while your account is active and for as long as necessary after account closure to meet legal and regulatory obligations. This period may generally be five to seven years.
Sharing Information with Third Parties
999bbd never sells your personal information for commercial purposes. However, we may share information with third parties in the following limited circumstances:
Payment Processors
Relevant information is shared with the respective payment service providers to process bKash, Nagad, Rocket, Upay, and bank transfer transactions. This information is used solely for the purpose of completing transactions.
Legal and Regulatory Authorities
We are obligated to provide information to relevant authorities when required by court order, government investigation, or legal necessity. In such cases, we act within the bounds of the law.
Service Provider Partners
We use trusted third-party services for technical support, gaming platform operations, and analytics. These partners are contractually bound to comply with 999bbd's defined privacy standards.
Business Transfers
In the event of a future merger, acquisition, or asset transfer, user information may form part of the transferred assets. However, equivalent privacy protections under this policy will be ensured in such cases.
Cookie Policy
The 999bbd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for the basic functioning of the website — such as maintaining login sessions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Collect information to understand website usage, which helps us improve our services.
- Advertising Cookies: May be used to show relevant advertisements based on your interests.
You can disable cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.
Your Rights
As a user of the 999bbd platform, you have the following rights over your own information:
Right to Access
You may request at any time what type of information we hold about you and how it is being used.
Right to Rectification
If the information you have provided is incorrect or incomplete, you can contact us to have it corrected. We will make corrections as quickly as possible.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, this request may not be fully honored in cases of legal obligations or ongoing disputes.
Right to Object to Processing
You have the right to object to the use of your information for marketing communications or other specific purposes and to request that such processing be stopped.
Right to Data Portability
You may request a copy of your information in a commonly usable format.
International Data Transfers
As 999bbd is an international platform, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that internationally recognized data protection standards are maintained and that adequate legal protections exist in the countries to which information is transferred.
All our third-party partners and service providers are contractually bound to comply with international data protection standards. We ensure that any international data transfer takes place under appropriate safeguards.
Protection of Minors' Data
999bbd is an adults-only platform. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration.
If we are informed that we have unknowingly collected information from someone under the age of 21, we will immediately delete that information and cancel the associated account. Parents or guardians may contact us regarding this matter at [email protected].
Policy Changes and Updates
999bbd reserves the right to update this privacy policy as needed. When significant changes are made to the policy, we will:
- Display a special notice on the website.
- Notify registered users by email.
- Update the "Last Updated" date at the top of the policy.
If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. You are therefore advised to review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the channels below. Our support team will respond to you as quickly as possible:
We generally aim to provide an initial response to each request within 72 hours of receiving it. Complex requests may take somewhat longer to resolve.